By buying direct from the publisher, you can be assured you’ll pay the lowest price on magazine subscriptions, single-issue titles and our range of bookazines. In fact, we are so confident that if you do find a lower price for any of our printed publications, we will match it. If you ordered from us within the past 30 days, we will refund the difference so you still get the lowest price, guaranteed!
To submit your Lowest Price Guarantee match request, please contact us stating the following information so we can process your request:
- Our product title, product code and price.
- Competitor’s website address or URL to the product page.
- Competitor’s product code, product title and price.
- Your order ID number (within 30 days of ordering) if you have already placed your order.
We will do the rest by checking the validity of the claim against the competitor’s website and applying a discount to match the competitor’s price for qualifying orders.
To be eligible for our Lowest Price Guarantee, the following conditions apply:
1. Competitor's price must be advertised in Australian dollars (AU$), must be able to be verified online and must be current at the time of verification.
2. Our guarantee is to match the magazine price delivered to an Australian address and includes GST.
3. Coupons, codes, free bonus offers and other discounts may not apply.
4. Price-matched items must be identical and do not include digital publications.
5. Competitor’s price must be for new product only.
6. Guarantee is subject to product availability and discontinued, out-of-print and out-of-stock products do not qualify.
7. Guarantee is for a single product and may not apply to multiple product combinations.
8. Lowest Price Guarantee requests must be submitted to us before ordering, at the time of ordering or within 30 days of your order date (we will refund you the difference after approval).
9. This guarantee is subject to change and can be withdrawn at any time.
If you are unable to determine that your claim has met these requirements, please contact us for assistance.